Five Tool CIOs Must Embrace in 2011
In 2010, our briefing delivered five tools chief information officers must embrace. These five tools proved very strong in 2010 and they were:
These 2010 tools remained strong and we see the pace of adoption increasing rapidly in 2011. They are still relevant.
Hard times generally breed criminal activities. Displaced workers have left with customer data making it available to the open market place. The growing mobility of data in all its forms, from flash drives to mobile smart devices has made the organization porous. Our global economy and our connectedness have us managing increased threats from overseas. For all these reasons, security and audits are now being leveraged by the leadership. Why pay unnecessary fines or absorb the cost of losses. Why risk damage to the organization’s goodwill?
Private Cloud Computing
Municipalities, educational institutions, and businesses are working together in communities that have common needs. They are defining the handling expectations for common problems and are identifying partnerships for resolution. As an example, law enforcement has requirements for data storage and access. Private public safety cloud providers have certified employees, data transport, and storage for several municipalities, generally with the same state requirements, while ensuring separation between unique public safety entities, say county to county.
Some of the benefits of endpoint ubiquity or letting the user choose their endpoint is that CIOs could stop chasing the refresh cycle opting instead to let the user purchase and swap the endpoint device of choice. The CIO could reduce the need for pushing the last patches as most of these smart devices are used for viewing and interfacing versus storing data. CIOs could worry less about the variability in the configuration of operating system, application version, hardware, and chipset. Moving in this direction could reduce the configuration management burden for the Information Technology department. The users would choose the device they are most comfortable with whether that's a desktop, tablet, or smart phone.
Agility and Innovation
The ability to successfully complete an electronic discovery request affects both the public and private sectors. Additionally if you are in the private sector and your organization has received public sector money you will be expected to comply. CIOs must leverage business intelligence applications, email archiving and recovery solutions, and sophisticated search applications to scan the ever growing data store to meet the growing transparency expectations. Get use to it. Compliance is not seen as a benefit or competitive advantage. CIOs are leveraging transparency to mine organization information for the precious gems. They are indentifying trends, finding new markets, locating broken processes and fixing them. These are the activities that are providing true rewards to transparency.
This year holds the promise of a better economy, a new operating normal, increase mobility, and unfortunately increase security threats. These five tools are a must for the toolbox of CIOs that are making a difference in their organization.